Ecru Emissary 
300 Main Street, 2nd Floor
Gaithersburg, MD, 20878
Email: contact
Phone: 646.942.1371
(Monday-Friday 9am-4pm ET)
About EE
About EE
Contact Us
Join our newsletter and get a 10% off treat.


©2019 Ecru Emissary LLC

Order Information

Order processing

Orders & Shipping

Order Processing

You will receive an order confirmation email as soon as we have received your order. Once your order is placed, there is a standard processing time of up to 5 business days before the order is shipped out.


Pre-order items usually take more than 7 business days to process; please see detailed process and shipping times on the product page. 


Tracking your order

Once your order has been shipped, you will receive a shipping confirmation email with carrier tracking information. Please contact us if you do not receive a shipping confirmation email.